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Posted: January 14, 2018
Last activity: January 15, 2018
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Change Assignment Urgency Value within activity
I need to decrease the Assignment urgency value from the Escalation activity, How to achieve the same?
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Posted: 3 years ago
You can use of property Assign-.pyUrgencyAssignAdjust to adjust the urgency values .
For more information please go through below article
Thanks,
Arun
Hi Sudip,
Can you try setting/adjusting appropriate/negative value to pyUrgencyWorkAdjust .
Regards,
Ujjwal