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ChakriP8 Member since 2014 62 posts
Accenture
Posted: 2 years ago
Last activity: 2 years 1 month ago
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Change in number of drop down values. What happens to populated Prior Values?

I have a dropdown list of values which is populated by a datapage (for example) 1234567 where a user can select any of the seven values.

Our new requirement says that this dropdown list of values is having only values 12345 i.e two values have been eliminated.

There are some cases in PROD where users have selected values 6 or 7 and when they open the case, instead of displaying 6 or 7, the very first value in the list i.e. '1' is being displayed because PEGA is unable to find the value 6 or 7.

Is there a way to preserve the OLD values and let the case progress instead of PEGA preselecting 1 as it is unable to find the previous values?

Low-Code App Development Dev/Designer Studio Case Management User Interface
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