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joser043 Member since 2016 3 posts
rulesware
Posted: December 2, 2016
Last activity: April 10, 2017
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change stage from child to parent

hello everyone i have a problem i have a parent case and a child case when the user go to child case i want to change stage from the child to parent stage ,but i don't know how .i've try some oob activities to close the child case like pxForceCaseClose and then change stage smart shape but it doesn't work.could anyone tell me another approach please

***Updated by Maryrita, moderator: moved to Product Support from Applications***

***Updated by Moderator: Marissa to update categories***

Case Management
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