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Kite_Wu Member since 2016 10 posts
Accenture
Posted: February 16, 2020
Last activity: February 17, 2020

ChangeStage between two stages does not work as expected

steps (v7.3.1)                                      

1.case in Assignment1(Stage1):finish Assignment1,case change to stage2                    

2.case in Assignment2(Stage2):change stage to stage 1 by activity which calls pxChangeStage with the param.CleanUpProcesses true.                                    

3.case in Assignment1:finish Assignment1,case change to stage2                    

4.case has been performed to Stage2.But the status has not been changed and the assignment was removed.   Audit history:Unfinished assignments were cleaned up by the system after the completion of stage2.

I have try to change the step2's activity to changeStage shape but got the same result.

Please check ChangeStage.xlsx for details.

Thanks a lot.

Case Management Technology Services
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