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VENKATA_BHARGAVA Member since 2017 3 posts
CAPGEMINI INDIA
Posted: 4 months ago
Last activity: 4 months 2 weeks ago

Changing Prefix and Suffix of case type

Below is the example which i need to generate the case Id:

YYYYMMDD-000001

First case on the respective day will be - 20200612-000001

Second case on the same day will be - 20200612-000002

Third case on the next day will be - 20200613-000001

So the First Prefix will be the current date and the Suffix will be the sequence number only for the day. On next day new date and starting the sequence number to be generate.

Able to change the Prefix like updating the "pyWorkIDPrefix" as CurrentDate

Need help on changing the Suffix on how to change the format and resetting the value from starting number(000001) on the next day.

Thank You!

 

Pega Customer Service for Communications 8.1 Cloud Services Pega Cloud Communications and Media
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