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Srikrishnakanth Koppuravuri (Srikrishnakanth)
Infosys

Infosys
IN
Srikrishnakanth Member since 2013 6 posts
Infosys
Posted: April 21, 2020
Last activity: April 21, 2020

Changing timeline source

Hi,

At this moment, we have a Decisioning license and we enabled that feature, so that the customer timeline pulls events from the Apache® Cassandra® data store.

OOTB event store has a set of limited columns and I would like to store more data into this event store to achieve our requirement. As I understood, the OOTB event store cannot be modified, I would like to change the source of our timeline to a relational data base table. 

What are the consequences of changing the source? If I do this, will I loose the support from Pega? Will there be any impact on the future enhancements of this feature? 

Pega Customer Service 8.1 Enterprise Application Development Dev/Designer Studio Financial Services System Architect