At this moment, we have a Decisioning license and we enabled that feature, so that the customer timeline pulls events from the Apache® Cassandra® data store.
OOTB event store has a set of limited columns and I would like to store more data into this event store to achieve our requirement. As I understood, the OOTB event store cannot be modified, I would like to change the source of our timeline to a relational data base table.
What are the consequences of changing the source? If I do this, will I loose the support from Pega? Will there be any impact on the future enhancements of this feature?