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DanielD4743 Member since 2018 1 post
Cognizant Technology Solutions GmbH
Posted: 10 months ago
Last activity: 9 months ago

Chat API documentation

Hi,

our client wants to build a custom monitoring solution for Pega Chat with a couple of KPIs that are not available in the OOTB chat monitoring. I was searching for a proper API documentation for Pega Chat. Some time back I could find some basic information on an AWS hosted page, but that is gone now.

Where can I find the chat API reference/documentation for 7.4?

Pega Customer Service Conversational Channels
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