Skip to main content
Contact a Moderator

Question

2
Replies
879
Views
 Vivek Venkatraman (VivekV30)
Cognizant Technology Solutions

Cognizant Technology Solutions
IN
VivekV30 Member since 2016 2 posts
Cognizant Technology Solutions
Posted: December 21, 2018
Last activity: December 24, 2018
Posted: 21 Dec 2018 8:13 EST
Last activity: 24 Dec 2018 5:55 EST
Closed

Chat bot for PEGA 8.1 platform

Hi Team,

Could you please help us below mention query

how can we install chat bot for pega 8.1 in windows?

***Edited by Moderator: Pallavi to update platform capability tags***

Conversational Channels
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.
Posted: 3 years ago
Posted: 24 Dec 2018 5:55 EST
Piotr Kulig (Piotr Kulig)
PEGA
Principal Product Architect
Pegasystems Inc.
PL

Hi,


Could you clarify what do you mean in this case? 

- Is this WebChat bot which you can configure in platform and embed in your website which will allow you to automatically answer and process business cases?

- Is this the chat bot functionality at the top of CustomerService application which allows you to embed the chat as part of your website but also allows you to pass the conversation to agent and trigger user-user conversation?


 

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice