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Ammar Aldaffaie (AmmarA07)
Willis Towers Watson

Willis Towers Watson
US
AmmarA07 Member since 2018 8 posts
Willis Towers Watson
Posted: April 18, 2019
Last activity: May 8, 2019
Posted: 18 Apr 2019 20:18 EDT
Last activity: 8 May 2019 18:40 EDT
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Chat offer timeout Maximum offer timeout (Secs)

Hi,

What is the Chat offer timeout Maximum offer timeout (Secs) on the chat queue?

When we submit a lot of chats, some of them are ending because of the wait time. Do I need to increase this Value?

Can I set it to unlimited?

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