Question 116 Views Sarath Prashanth (SarathPrashanth) CAPGEMINI Senior Application Consultant CAPGEMINI SE View Profile Send Message SarathPrashanth Member since 2016 53 posts CAPGEMINI Posted: October 12, 2019 Last activity: October 12, 2019 Posted: 12 Oct 2019 10:09 EDT Last activity: 12 Oct 2019 10:09 EDT Chat window/Icon as an overlay Report Hi I need help in figuring out how to place the chat window in a case manager portal as a Overlay. Detailed : Lets say i have a case open, in the right bottom i should have my chat as an overlay like we see in banking sites. Header bar and on click of it the web chat mashup section should display. I tried to implement like they did for Pulse, but the Chat window quite doesn't fit. It would be great if someone can give an Approach with some sample. Thanks!! Pega Customer Service Conversational Channels Low-Code App Development Reply Like (0) Share Share this page Facebook Twitter LinkedIn Email Copy link Copying... Copied!