Question
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Wartsila Corporation
Posted: July 27, 2018
Last activity: March 21, 2019
Closed
Chatbot
Hi,
Is it possible if we can use Pega IVA (Intelligent Virtual Assistant) Chatbot without Pega Customer Service Framework?
Thanks,
Krishna m
Posted: 2 years ago
Posted: 1 year ago
Hi,
Thank you for posting your query in the PSC. This looks like an inactive post and hence, we suggest you create a new post for your query. Click on the Write Post button here. Once created, please reply back here with the URL of the new post.
You may also refer this discussion link as a reference in the new thread.
There is functionality in the Pega 7.4 platform to implement web chats and other channels.
https://community.pega.com/sites/default/files/help_v74/express/procomhelpmain.htm#mcp/tasks/mcp-configure-webchat-channel-tsk.htm