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Mariane Ammar (MarianeA)
Murex

Murex
LB
MarianeA Member since 2016 74 posts
Murex
Posted: June 22, 2020
Last activity: 3 weeks 6 days ago
Posted: 22 Jun 2020 4:34 EDT
Last activity: 26 May 2021 6:08 EDT

ChatBot for customized app built on top of PegaRULES

Hello,

We are currently customizing our own app. It is built on top of PegaRULES 8.

We are interested in using the WebChatbot functionality however:

1) we do not have the Sales automation app, so we couldn't use the ChatBot component that is found here

2) we do not have the PegaCS ootb application so we do not have, nor do we have access to the application 'WebChatbot"

Is there a way to utilize this functionality in our case ?

Thanks,

Mariane

***Edited by Moderator: Pooja Gadige to add platform capability tag***
Pega Platform 8.4 Conversational Channels