I have configured our Chatbot implementation with Response commands and topics as I can see in the Pega NLP generated topics (Behavior > Text Analyzer). As part of the Chatbot training process, I click the Like icon next to the topic name located below the entered text, when I do that the number of Records increases (highlighted in the red circle). However, when I click the "Build model" button I get the following error: (in a blank screen)
"This action is not allowed as it is outside the current transaction".
Also if I click Save, before clicking the Build model button it does not make any difference... Once I get the error, if I open the Chatbot and I go to the Training data tab, it doesn't show up any new training records.
@josenavas one of the reasons could be your taxonomy's (topic model) data has been wiped out. Few things to check -
What NLP repository are you using? pyDefaultStore is wiped out when server restarts and that can lead to failed taxonomy build.
Are all your text analyzer and models in place? Once in Channel configiration, open clipboard to see the Text analyzer class - Data-Decision-Request-<Channel>-<Channel ID>. Check if all the pyInteractionTA and pyInteractionTaxonomy are in place and that you are able to build them using Prediction studio.
If nothing works, I suggest you create a support ticket.