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Adriano Montesanti (monta)
PEGA
Solution Consultant
Pegasystems Inc.
IT
monta Member since 2018 2 posts
PEGA
Posted: April 29, 2020
Last activity: November 25, 2020

Chatbot - Is it possible to send a file as an attachment?

Hello,

there is a customer that is asking if the chatbot can be configured to send attachments to the user that launched a case workflow from the same chatbot.

Thank you.

 

***Edited by Moderator: Pooja Gadige to add platform capability tag***
Pega Chat 8.1 Case Management Conversational Channels Cross-Industry Solutions Consultant