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RamanaRaoG4356 Member since 2018 2 posts
TCS
Posted: November 26, 2018
Last activity: December 19, 2018
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Chatbot- multiple queues configuration while switch live chat

Hi All, Current chotbot(07.31 ) queue mechanism associated to single queue when switching to Pega live chat.Is anyone implemented multiple queue mechanism or queue selection in chatbot(07.31 ) while switching live chat?

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