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Vimal Soni Member since 2016 11 posts
Zensar Technologies
Posted: 1 year ago
Last activity: 1 year 9 months ago
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Chatbot not recognizing the command

We have configured one command with following details

Response command: OpenCasesForAccount

Approximate match: find open cases,show me open cases

Must match: open cases for

Input: find open cases for <Provided Accountname>

Output: Sorry, I did not understand that.

Basically, bot is not matching any command for this input. Can someone help here..

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