Question

1
Replies
88
Views
Close popover
Vimal Soni (Vimal Soni)
Zensar Technologies
Software Engineer
Zensar Technologies
IN
Vimal Soni Member since 2016 11 posts
Zensar Technologies
Posted: November 29, 2018
Last activity: November 29, 2018
Closed

Chatbot not recognizing the command

We have configured one command with following details

Response command: OpenCasesForAccount

Approximate match: find open cases,show me open cases

Must match: open cases for

Input: find open cases for <Provided Accountname>

Output: Sorry, I did not understand that.

Basically, bot is not matching any command for this input. Can someone help here..

Conversational Channels
Moderation Team has archived post,
Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.