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Jessie Angelo Lee (JessieAngeloL)
Procter & Gamble

Procter & Gamble
PH
JessieAngeloL Member since 2020 2 posts
Procter & Gamble
Posted: June 3, 2021
Last activity: June 3, 2021
Posted: 3 Jun 2021 3:00 EDT
Last activity: 3 Jun 2021 7:58 EDT

Chatbot Skips A Question Shape After A Utility Shape

Hi!

 

I am creating a simple chatbot with a decision table as its database. The chatbot initially obtains 3 information from the user which will then be used as inputs in the decision table. The decision table has an output based on the 3 inputs. To have this automation work, a utility shape is connected after the 3rd question bubble for analysis. The Utility shape is then connected to another question shape to provide the answer. After this, the flow ends. 

My question is on below screenshot. The chatbot interface does not show the final answer in the preview. When I hit analyze, it shows that the question/answer is skipped. Can you help me on how to unskip the last step?

 

 

***Edited by Moderator: Pooja Gadige to change category from General to Product, add product details tag***
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