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 Sarath Prashanth (SarathPrashanth)
CAPGEMINI
Senior Application Consultant
CAPGEMINI
SE
SarathPrashanth Member since 2016 52 posts
CAPGEMINI
Posted: August 27, 2018
Last activity: August 27, 2018
Posted: 27 Aug 2018 13:29 EDT
Last activity: 27 Aug 2018 22:41 EDT
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Chatbot upgrade issue

Hi All,

There is some issue with our chatbot . As per the resolution given by SR, we need to install 7.3 and above version of pega chat.

But when i import the zip into the application and click on next nothing is happening. Not showing anything on the screen and upgrade doesn't happen. Am i missing something ?

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Posted: 3 years ago
Posted: 27 Aug 2018 22:41 EDT
Sarath Prashanth (SarathPrashanth)
CAPGEMINI
Senior Application Consultant
CAPGEMINI
SE

Hi Susan,

We have already installed and configured the server for the chat bot which was for version 7.12.

Now I need to upgrade to 7.4
I got the upgrade file (.zip) from pega. Importing that doesn't do anything

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