Since the resolution was to either perform a local change by setting the application that requires translations to be the operator default or apply the hot fix, I assumed that the hot fix had to do with the operators and default access groups.
How do we know if a specific operator want to login with a specific default access group (from a list of access groups) at time of login? Are you passing it as a param during the login?
"change the default access group according to the application we are using and it worked."
As per my understanding, Application is related to a access group but not vice versa. Could you please elaborate how you are setting a default access group based on application. I am trying to understand how do we know what application I need to access during login?
For what it's worth, this article (https://pdn.pega.com/running-all-data-page-unit-test-cases-execute-test…) on Pega 7.2.1 mentions an optional Access Group parameter to switch the operator context to a non-default access group. I've seen this functionality in other OOTB code as well (EstablishContext in System-Queue-ServiceLevel, for example). It's possible that you could build similar functionality into your own REST activity and allow the operator to specify the access group context under which he/she runs the service.