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 Swarnali Deb Roy (SwarnaliD)
Cognizant

Cognizant
IN
SwarnaliD Member since 2013 8 posts
Cognizant
Posted: July 8, 2019
Last activity: July 8, 2019
Posted: 8 Jul 2019 5:43 EDT
Last activity: 8 Jul 2019 9:35 EDT
Closed

Checkboxes in a filter are not visible

Checkboxes in a filter are not visible in pyCaseManager7 portal in 7.4. The application has another portal in which the checkboxes are getting displayed inside the filter.

Please help!

***Edited by Moderator: Lochan to update platform capability tags***

Case Management User Experience
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Posted: 2 years ago
Posted: 8 Jul 2019 5:48 EDT
Sravani Mojjada (mojjs)
PEGA
Technical Solutions Engineer
Pegasystems Inc.
IN

Hi Swarna, 


Can you find any style sheets differences in 'scripts and styles ' tab in the harness?


Also, can you check if the skin used in both Portals is same? 
Posted: 2 years ago
Posted: 8 Jul 2019 6:07 EDT
Swarnali Deb Roy (SwarnaliD)
Cognizant

Cognizant
IN

The issue is persistent in one portal i.e pycasemanger7 while in another portal  of the same application is having checkboxes being visible properly.


 Skin used is different  for both the portals but the harness being used is same for both the portals.
Posted: 2 years ago
Posted: 8 Jul 2019 7:52 EDT
Sravani Mojjada (mojjs)
PEGA
Technical Solutions Engineer
Pegasystems Inc.
IN

If you use the same skin for both harnesses, is the issue not occurring?

Can you check once