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RashmiRaj Member since 2013 33 posts
Accenture
Posted: 4 years ago
Last activity: 4 years 4 months ago
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Child case created is not getting saved in my Work table

Hi,

I am creating a parent/cover case by a 'CreateCases' shape in my flow. In this flow shape, I mention the flow to process the parent case in the 'Starting Process' dropdown. Say Flow X.

In flow X, I am again using the 'CreateCases' shape and creating a child case this time.

I can see both cases are getting created in the tracer, but only the parent/cover case is getting saved in my work table.

There are no errors or exceptions in the tracer.

Could you please let me know why the child case is not saving ?

I even tried to call an activity and use commit with error handling. The activity executes without errors, but the child case is not in the work table.

Regards,

Rashmi

Case Management
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