SSrinivas Member since 2015 52 posts
Posted: August 3, 2017
Last activity: October 16, 2018

Child Case creating on PageName like "IteratePage_< < classname > > "

Hi Guys,

When I'm trying to create child case from parent case using create case smart shape.Child case is getting created on IteratePage_<<classname>> but not on pyWorkPage.

In Parent Case --> First Stage--> First Step flow contains (start shape --> Create Case --> End shape.No assignments in flow.)

if there are any assignments before to Create Case shape then pages forming correctly like ParentCase on pyCoverPage and ChildCase on pyWorkPage.

Analysis :
In tracer I noticed that activity OpenAndLockWork step 2 when rule condition (@GetInstanceHandle(Param.workPage, tools) != Primary.pxRefObjectKey(primary page going as newAssignPage) getting false(when there are no assignments) and this activity is doing renaming the IteratePage_<<classname>> page to pyWorkPage in step3.

I tried in both Pega 7.1.9 & 7.2.2 facing same issue.

Can any one please let me know what may be the issue here?

Please see the Screenshots.

Parent Case Flow

Clipboard Structure

Srinivas S

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