Question
Child case stage history is null
Hi,
I am using Call Work-Cover-.pxAddChildWork as flow action post processing activity to create child cases. But change stage shape in child case does not work. I get an error such "there is no next stage the case is already in the final stage". Also pxStageHistory is null on clipboard. How can I fix this issue?
***Edited by Moderator Marissa to update Platform Capability tags****
There is no error during creating child case. But in child case, when I try to change stage, step 3 of work- pxchangestage activity gives the error. However when I manually create the child case itself, there is no error for change stage.
I think it will be interesting to trace both execution and compare if not already done yet
Accepted Solution
Actually I tried to create case using smart shape and traced it as well. And I found the difference. Smart shape sets the flow param as "pyStartCase". However I was using different one. After I change the flow parameter in my activity to "pyStartCase", issue has been resolved.
Hello,
Have you been able to trace this issue? Can you share the XML output?