Posted: 22 Jun 2015 6:55 EDT Last activity: 18 Jul 2017 10:35 EDT
is there any official date in which Pega plans to discontinue the support to Chordiant 6.6?
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Just to clarify, at this time Pegasystems has not announced any end-of-life datesfor the Decision Manager and Recommendation Advisor product suite, and we continue to offer support for them within the constraints of underlying third-partystack components. To ensure compatibility with newer versions of these thirdparty components, customers may be required to upgrade to later versions of Pega products.
We request that customers update us at least six weeks inadvance of any plans to change or upgrade any of their supporting third partycomponents or configurations in order for us to review and assess any possible impacts of these changes and respondaccordingly.
We continuously review this policy in the light of changes inassociated third-party stack components, and may at some future time make anend-of-life notification for particular products or versions in the event that a critical third-party componentceases to be available or supported.
Any such announcement will be closely coordinated with ourcustomers to ensure adequate notice to plan accordingly.
Let me know if you have any questions or concerns going forward.