Question
Cognizant Technology Solutions
IN
Last activity: 28 Sep 2015 7:15 EDT
Chordiant Upgrade
Hi Team,
In our client environment, we have Chordiant CDM build version as: CDM 6.2.1.3368 (Nestorix, rev: 32115) and it is running with Oracle 10g.
Could you please clarify the following:
- 1) If Oracle 10g is out of product support, what other or higher version of Oracle is compatible with CDM 6.2.1?
- 2) Do we need to upgrade Chordiant to avail the product-supported Oracle version?
- 3) What is the upgrade path from CDM 6.2.1 to higher CDM version, so that both CDM & Oracle will be covered under the product support license to mitigate the business risk.
Please let me know your answers.
Kind Regards,
Manikandan
Hello Manikandan,
Please raise the query with Support at https://pdn.pega.com/support/my-support-portal
Pegasystems Inc.
US
Actually, since not asking specifically for software, I think these questions can be answered in this community. As I mentioned in last week’s update (End of Week Update (9/18)), one of the purposes of this community is to drive down the number of SRs being raised. As this participant appears to just be researching at this point, I don’t see a need to raise an SR to answer these questions. If I’m missing something though, please contact me outside of this post to discuss further.
Thanks.
B.
Accepted Solution
Hello Manikandan,
Latest CDM version CDM6.9 certified on Oracle 12c Enterprise Edition 12.1.0.1.0. CDM6.5 to CDM6.8 certified on Oracle 11gR2. We won’t anticipate any problems with these two version with CDM 6.2.1. If you are planning to upgrade CDM 6.2.1 to higher CDM version contact Support at https://pdn.pega.com/support/my-support-portal