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 Maulana Prabowo (MaulanaP)
Sinarmas MSIG Life

Sinarmas MSIG Life
ID
MaulanaP Member since 2017 19 posts
Sinarmas MSIG Life
Posted: May 9, 2018
Last activity: May 14, 2018
Posted: 9 May 2018 7:59 EDT
Last activity: 14 May 2018 22:15 EDT
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Clear attachments on PEGA case

Hi All,

I have create PEGA retrieve documents, which automatic attached documents to PEGA case by input folder name. But if new folder name inserted, new document attached and old documents are still on attachment list.

I need to clear all old attachments on PEGA case if new folder name inserted, only new documents attached on PEGA case.

How to do that requirement?

Thanks for all advice.

Regards,

Maulana

Low-Code App Development Data Integration
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Accepted Solution

Posted: 3 years ago
Posted: 10 May 2018 9:34 EDT
Santanu Bhattacherjee (Santanu)
PEGA
Senior Manager - Sales Automation
Pegasystems Inc.
IN

Try using out of the box activity like : DeleteAttchments to remove the old attachments.


This activity is available and can be modified as per business needs.
Posted: 3 years ago
Posted: 14 May 2018 22:15 EDT
Maulana Prabowo (MaulanaP)
Sinarmas MSIG Life

Sinarmas MSIG Life
ID

Hi Santanu_GCS,


Thank you so much, it works.


Fill "WorkPageName" with .pyAttachments(index).pxLinkedRefFrom


Fill "LinkHandle" with .pyAttachments(index).pzInsKey


Check "SkipHarness"


Use "Refresh-Current harness" and add "RefreshOnConflicts" activity.



Regards