Question
TCS
IN
Last activity: 1 Sep 2020 16:45 EDT
Clearing session on browser close
Is there any way to clear the session held data on browser close?
I have gone through the PDN articles which indicated educating the users. But some users are forgetting to do so and then run into unexpected errors. What could be the next best solution to tackle this?
Thanks
Aparna
***Edited by Moderator Marissa to update Platform Capability tags****
TCS
IN
Hello, any insights on this?
Updated: 1 Sep 2020 5:16 EDT
Capgemini
ES
Hi,
I have the same question. I'm working with 8.4 version of Pega.
After reading several posts,
pyOnBeforeWindowClose not triggered on browser close event | Pega
What invokes the pyOnbeforeWindowClose activity | Collaboration Center
I've tried to change Dynamic Container from single document to multidocument, but it doesn't work.
I neither be able to find webwb • pzpega_ui_doc_lifecycle • js in my environment...
Any help will be very welcome.
Thanks
Deutsche Telekom Services Europe SE
DE
Pegasystems Inc.
US
Note: The document is from 7.1.9. It states "You cannot prohibit or detect this in your application. Closing the browser window is not detectable by a JavaScript event or function. Microsoft — possibly by design — provides no event for this; users must be trained to click the Log off link.".
The Pega Infinity version of this is here. https://community.pega.com/sites/default/files/help_v81/procomhelpmain.htm#howto/howto2/howtocustomizelogout.htm#Modifying_log_off_processing
It also states the same - "In contrast, users who exit by closing the browser window do not cause this activity to run. Locks and clipboard are retained until the session times out; this can interfere with the ability of other users to update work items, assignments, or rules locked by that user."