on-click events/refresh sections in the UI is causing empty space between section buttons and harness buttons in non-IE browser
on-click events in the UI is causing empty space between section buttons and harness buttons in non-IE browser. For example, click of a radio-button in one the upper sections causes to hide the elements in the below sections of that radio-button. When this happens, the gap between the section and the harness is filled with empty space. This happens only in non-IE browsers (FF & Chrome). Using 6.3 sp1
Attached is the screenshot
***Edited by Moderator Marissa to add SR Details***
Pegasystems Inc.
IN
Hello ,
Thanks for posting query in PSC.
Which version of PRPC you are using?.
This looks like a bug ,you can create a Support request and respective engineers will help you in resolving the issue.
Thanks & Regards,
Durga
Huntington Bank
US
Using 6.3 sp1
Pegasystems Inc.
IN
Hello,
Thanks for writing to PSC.
Can you check if anything is added in DOM? i.e which element is adding that space.
As you mentioned that issue is in non-IE browsers, verify that it the space added is your lower section only and rather than display:none, visibility:hidden is added in CSS. As Visibility:hidden will not remove the space but hide the elements.
Please share screen shots of initial screen and DOM of the space added along with CSS after clicking on the radio button.
We can review that and suggest further.
Thanks:
Gurpreet
Huntington Bank
US
from DOM, looks like FormErrorMarker_Div has "display:none"
Attached are the screenshots
Pegasystems Inc.
IN
please check the behavior in ootb operator as well, where there is some refresh section configuration
Huntington Bank
US
Sorry, didnt get what you mean. Developer console does not work in 6.3 sp1
Accepted Solution
Pegasystems Inc.
US
Upon reviewing the associated SR, this was resolved by performing a local change to your system.
If another user has this issue, please open an SR and reference this post for the Engineer.
Thanks!