On click of a Link in Email -- Should navigate to My Work tab | Collaboration Center

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Member since 2016

NIIT Incessant Tech

Posted: January 10, 2019

Last activity: January 23, 2019

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On click of a Link in Email -- Should navigate to My Work tab

Hi Team,

I have a requirement as below.

1. An HTML link will be provided in the email, and will be sending this to some X person.

2. Upon clicking the Link in email, the X person's 'My Work' tab has to be opened.

Note: SSO is enabled

Appreciate your thoughts and solution.

***Edited by Moderator Marissa to update platform capability tags****

Case Management

Data Integration

Posted: 1 year ago

JonJames_GCS

PEGA

replied to Upendhar V

Hi

I've not configured this myself but I believe you'll need to look at Customizing Direct Web Access

Some articles here : -

https://community.pega.com/knowledgebase/articles/how-customize-directed-web-access

https://community.pega.com/knowledgebase/articles/how-implement-directed-web-access

Posted: 1 year ago

PraveenKVM_Incessant

Coforge Technologies (Erstwhile Incessant Technologies)

replied to Upendhar V

Above requirement is to access "My Work" tab, whereas the links provided related to DWA are intended for specific assignment action. DWA allows for a single action on any external assignment, but how can we provide access to "My Work" tab.

Posted: 1 year ago

Upendhar V

NIIT Incessant Tech

replied to Upendhar V

Thanks for your responses.

This is seems to be unachievable. The issue is with securities.