Question4Replies1138Views DyanG412 Member since 2013 212 posts Hawaii Medical Service Association Posted: May 9, 2016Last activity: May 11, 2016 Closed Solved clipboard properties values do not refreshI noticed the clipboard properties not being refreshed, however I can see they are being changed as expected in the tracer page. What could it be? Pega Customer Service System Administration Data Integration Reporting ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 4 years agoWaikeiKwok_GCS PEGA replied to DyanG412Hello Gyan,How are you? Do you know if you have chosen the right thread from the clipboard to view the clipboard properties? =waikei Posted: 4 years agoericosman_GCS PEGA replied to WaikeiKwok_GCS>>> I noticed the clipboard properties not being refreshedWhat does this mean? What is your evidence? How are you concluding that? What is the way you are checking?I suggest you design some checks in your code that determine which of the following is true:The clipboard values were correct and then changed ORThe clipboard values were never correct at all ORThe clipboard values are correct but the application screen shows something else/Eric Posted: 4 years agoSantanu PEGA replied to DyanG412Hi Gyan,In the tracer, when you are seeing that the properties are being refreshed properly , have you noticed whether there is any other activity which is reverting the changes ? Also, have you checked in DB whether the data are up to date or is it showing stale data ? Posted: 4 years agoDyanG412 Hawaii Medical Service Association replied to SantanuI am researching and will update you. thank you.