Question 4 Replies 1226 Views × Close popover Dyan Baur (DyanG412) Hawaii Medical Service Association Hawaii Medical Service Association US View Profile Send Message DyanG412 Member since 2013 212 posts Hawaii Medical Service Association Posted: May 9, 2016 Last activity: May 11, 2016 Posted: 9 May 2016 18:45 EDT Last activity: 11 May 2016 17:49 EDT Closed Solved clipboard properties values do not refresh I noticed the clipboard properties not being refreshed, however I can see they are being changed as expected in the tracer page. What could it be? Pega Customer Service System Administration Data Integration Reporting × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 4 years ago Posted: 9 May 2016 21:08 EDT × Close popover Wai-Kei Kwok (WaikeiKwok_GCS) PEGA Principal Software Solutions Engineer Pegasystems Inc. US View Profile Send Message WaikeiKwok_GCS PEGA replied to DyanG412 Hello Gyan, How are you? Do you know if you have chosen the right thread from the clipboard to view the clipboard properties? =waikei Posted: 4 years ago Posted: 9 May 2016 21:25 EDT × Close popover Eric Osman (ericosman_GCS) PEGA Senior Software Solutions Engineer Pegasystems US View Profile Send Message ericosman_GCS PEGA replied to WaikeiKwok_GCS >>> I noticed the clipboard properties not being refreshed What does this mean? What is your evidence? How are you concluding that? What is the way you are checking? I suggest you design some checks in your code that determine which of the following is true: The clipboard values were correct and then changed OR The clipboard values were never correct at all OR The clipboard values are correct but the application screen shows something else /Eric Posted: 4 years ago Posted: 10 May 2016 6:47 EDT × Close popover Santanu Bhattacherjee (Santanu) PEGA Manager CRM - Field Service Pegasystems Inc. IN View Profile Send Message Santanu PEGA replied to DyanG412 Hi Gyan, In the tracer, when you are seeing that the properties are being refreshed properly , have you noticed whether there is any other activity which is reverting the changes ? Also, have you checked in DB whether the data are up to date or is it showing stale data ? Posted: 4 years ago Posted: 11 May 2016 17:49 EDT × Close popover Dyan Baur (DyanG412) Hawaii Medical Service Association Hawaii Medical Service Association US View Profile Send Message DyanG412 Hawaii Medical Service Association replied to Santanu I am researching and will update you. thank you.