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Srinivas Bharat Komarina (KOMARINA)
Accenture
Senior System Architect
Accenture
GB
KOMARINA Member since 2012 103 posts
Accenture
Posted: November 12, 2019
Last activity: November 13, 2019
Posted: 12 Nov 2019 5:43 EST
Last activity: 13 Nov 2019 11:53 EST
Closed

Cloning of Pega OOTB SLA Agents

Hi,

Greetings. I am on v 7.3.1, due to high volume of SLA items in queue in Production, i would like to clone the Pega OOTB SLA agent, i was told in 7.3.1, this has been fixed, can anyone please share some suggestion on this?

Regards,

Bharat

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