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KOMARINA Member since 2012 85 posts
Accenture
Posted: November 12, 2019
Last activity: November 13, 2019
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Cloning of Pega OOTB SLA Agents

Hi,

Greetings. I am on v 7.3.1, due to high volume of SLA items in queue in Production, i would like to clone the Pega OOTB SLA agent, i was told in 7.3.1, this has been fixed, can anyone please share some suggestion on this?

Regards,

Bharat

***Moderator Edit-Vidyaranjan: Updated Platform Capability***

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