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 ANJU SREEDHAR (ANJUS253)
Areteans

Areteans
IN
ANJUS253 Member since 2015 8 posts
Areteans
Posted: July 9, 2019
Last activity: July 9, 2019
Posted: 9 Jul 2019 3:16 EDT
Last activity: 9 Jul 2019 7:58 EDT
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Close button in Customised section not working

Flow structure-- Flow A- Starter flow, Flow B is called inside this


Flow B- First assignment connector refers the FA with the Premium section, then we are referring a screen flow C.


We have added the below HTML code in the customised Premium section for adding a close button and returning to main flow A.


<button id="closePrem" name="close_premium_btn" type="button" class="pzhc" data-ctl="" data-click="[[&quot;showHarnessWrapper&quot;,[&quot;current&quot;,&quot;Can-FW-ABCFW-work-Submission&quot;,&quot;MNPWorkArea&quot;,&quot;GoToReviewProgramFlow&quot;,&quot;PAInitiated:&quot;,&quot;pyWorkPage&quot;,&quot;Yes&quot;,&quot;&quot;,&quot;Yes&quot;,&quot;&quot;,&quot;:event&quot;,&quot;&quot;,&quot;&quot;,&quot;&quot;]],[&quot;refresh&quot;, [&quot;otherSection&quot;,&quot;AllocationMain&quot;, &quot;&quot;, &quot;&amp;=&quot;, &quot;&quot;, &quot;,&quot;,&quot;:event&quot;,&quot;&quot;,&quot;pyWorkPage&quot;]]]"><div class="pzbtn-rnd"><div class="pzbtn-lft" data-click=".."><div class="pzbtn-rgt" data-click="..."><div class="pzbtn-mid" data-click="...."><img src="webwb/zblankimage.gif" alt="" class="pzbtn-i">Close Premium<img alt="" src="webwb/zblankimage.gif" class="pzbtn-i"></div></div></div></div></button>

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Flow structure-- Flow A- Starter flow, Flow B is called inside this

Flow B- First assignment connector refers the FA with the Premium section, then we are referring a screen flow C.

We have added the below HTML code in the customised Premium section for adding a close button and returning to main flow A.

<button id="closePrem" name="close_premium_btn" type="button" class="pzhc" data-ctl="" data-click="[[&quot;showHarnessWrapper&quot;,[&quot;current&quot;,&quot;Can-FW-ABCFW-work-Submission&quot;,&quot;MNPWorkArea&quot;,&quot;GoToReviewProgramFlow&quot;,&quot;PAInitiated:&quot;,&quot;pyWorkPage&quot;,&quot;Yes&quot;,&quot;&quot;,&quot;Yes&quot;,&quot;&quot;,&quot;:event&quot;,&quot;&quot;,&quot;&quot;,&quot;&quot;]],[&quot;refresh&quot;, [&quot;otherSection&quot;,&quot;AllocationMain&quot;, &quot;&quot;, &quot;&amp;=&quot;, &quot;&quot;, &quot;,&quot;,&quot;:event&quot;,&quot;&quot;,&quot;pyWorkPage&quot;]]]"><div class="pzbtn-rnd"><div class="pzbtn-lft" data-click=".."><div class="pzbtn-rgt" data-click="..."><div class="pzbtn-mid" data-click="...."><img src="webwb/zblankimage.gif" alt="" class="pzbtn-i">Close Premium<img alt="" src="webwb/zblankimage.gif" class="pzbtn-i"></div></div></div></div></button>

We are having the above code in flow B from which we want to go back to flow A. Instead we are getting the same Premium section reloaded inside the harness of flow A.

This same HTML code is working when called inside screen flow C to return to the main flow A.

Note:- We need a solution to this urgently. Thanks in Advance.

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Posted: 2 years ago
Posted: 9 Jul 2019 4:15 EDT
Rahul Sanghi (sangr1)
PEGA
Lead System Architect
Pegasystems Inc.
US

Hello, I'd like to say that using custom code especially sections and controls are not recommended as they pose problems for future upgrades. 


Have you tried any OOTB alternatives? Following are a few OOTB alternatives you could try: 


1. Use a button with an action "Perform Action". Specify a flow action and connect it to a sub-process shape that points to flow A (you can use when rules to route it to a specific shape within Flow A)


2. Run an activity on the button with the Flow-New method to re-direct processing to Flow A.  


3. Use Tickets - these are not always recommended. Use judiciously.


Let us know if this helps. 
Posted: 2 years ago
Posted: 9 Jul 2019 7:58 EDT
ANJU SREEDHAR (ANJUS253)
Areteans

Areteans
IN

Thanks for your reply. Though section is in pega, we are interacting with angularjs inside the section for the User interface. Hence, adding button would not be possible.