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Kushal Bhatt (KushalBhatt)
Tata Consultancy Services

Tata Consultancy Services
US
KushalBhatt Member since 2011 1 post
Tata Consultancy Services
Posted: December 7, 2016
Last activity: December 8, 2016
Posted: 7 Dec 2016 15:08 EST
Last activity: 8 Dec 2016 11:33 EST
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close open assignments from current stage on change check box - does not remove current stage assignments

This is the requirement -

- User will select a work-object from the list and choose to cancel

- On clicking cancel button, back-end code opens the WO on temp page and tries to call pxChangeStage activity to change current stage to resolution stage with 'clean up processes' parameter as true

WO gets resolved and all pxFlows get removed, but still pc_assign_worklist has the current stage assignment record present

 

Tried the same by setting the ticket in the current flow to jump the flow to 'change stage' smart shape with 'close open assignments from current stage on change' check box selected, but still current stage assignment did not get removed.

Any help is much appreciated. Thanks in advance!

Case Management
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