'Close tab' button not announced by Jaws screen reader
Product: Customer Service Application
Accessibility Issue: Close tab buttons contained within <li role=tab> is not announced by the screen reader when it has keyboard focus. Close tab button coded as a <span role=button title='Close tab' tabindex='0'>.
Would anyone know the root cause of the issue, as well as how to remediate this issue?
Yes, this problem is in the Interaction Portal. To clarify, the issue is that the Jaws screen reader does not announce 'Close tab button' to the user when the following element receives keyboard focus: