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Saravanakumar Member since 2011 8 posts
Virtusa
Posted: 2 years ago
Last activity: 2 years 10 months ago
Closed

Closing the subcase releases lock of parent case in CPM

Hi,

We are using CPM framework in our application. We have a requirement where we need to open a sub case from parent case by clicking a link in the parent case assignment, we are able to open the sub case and work on it after closing the sub case the parent case assignment from where the subcase is launched is displayed but the lock of parent case is released. Because of this, any further action in parent case causes an error. Can anyone suggest a way to reclaim the lock of parent case after the sub case is closed.

Regards

***Updated by moderator: Lochan to update Categories***

Pega Customer Service Case Management
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