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Posted: September 22, 2017
Last activity: October 12, 2017
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Co browse Error.
the Cobrowse is launched and opened the new browser window.
But is not displaying the contents of the Customer browser.
Invalid partner API key
How to further validate it.
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Posted: 3 years ago
hi all,
I am testing the Multiple Options.
i have tried with Public key and also changed the
fireflyAPI.cobrowseAPIKey to
fireflyChatAPI.cobrowseAPIKey
Hello,
You need to use Public API key for “partner sessions” and not the Private API key. This is the reason why you are getting this error.
Where do you find the Public API key?
Login to the dashboard url for Co-Browse with your admin account
Once logged in > My Account > API