Question 3 Replies 151 Views × Close popover PRASAD T V N (PRASADTVN) Infosys Limited Infosys Limited IN View Profile Send Message PRASADTVN Member since 2017 7 posts Infosys Limited Posted: September 22, 2017 Last activity: October 12, 2017 Posted: 22 Sep 2017 5:24 EDT Last activity: 12 Oct 2017 3:40 EDT Closed Co browse Error. the Cobrowse is launched and opened the new browser window. But is not displaying the contents of the Customer browser. Invalid partner API key How to further validate it. User Experience × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years ago Posted: 25 Sep 2017 16:37 EDT × Close popover Scott Sieper (sieps) PEGA Senior CRM Product Manager, Insurance Pegasystems Inc. US View Profile Send Message sieps PEGA replied to PRASADTVN Hello, You need to use Public API key for “partner sessions” and not the Private API key. This is the reason why you are getting this error. Where do you find the Public API key? Login to the dashboard url for Co-Browse with your admin account Once logged in > My Account > API Posted: 3 years ago Posted: 10 Oct 2017 8:56 EDT × Close popover PRASAD T V N (PRASADTVN) Infosys Limited Infosys Limited IN View Profile Send Message PRASADTVN Infosys Limited replied to sieps hi all, I am testing the Multiple Options. i have tried with Public key and also changed the fireflyAPI.cobrowseAPIKey to fireflyChatAPI.cobrowseAPIKey Posted: 3 years ago Posted: 12 Oct 2017 3:40 EDT × Close popover Siva Tamma (tamms2) PEGA Senior Software Engineer Pegasystems Inc. IN View Profile Send Message tamms2 PEGA replied to PRASADTVN Hi Prasad, Can you provide the Pega CS version?