Posted: 27 Aug 2018 12:01 EDT Last activity: 10 Sep 2018 5:02 EDT
Co-browse Recording Download Format
For Pega Cobrowse 7.3.1
Co-browsing recording is done in Document Object Model (DOM) format, which can be easily viewed via the browser. But Pega Co-browse also provides the feature to download the video recording of the Co-browse session.
Can anyone tell us the format of the downloaded recording? And whether we need an additional software to playback the recording?
If possible, please share a sample of the Co-browse recording.