Question
John Deere
IN
Last activity: 22 Aug 2016 9:46 EDT
Collapsible section headers
Hi,
We have configured collapsible headers for the sections on our screen. However the collapsible icon shows up on some system and doesn't show up on on other.
Is it something to do with IE version? OR some settings need to be done on IE?
***Updated by Moderator: Vidyaranjan. Removed user added #helpme and Ask the Expert tags. Apologies for confusion, shouldn't have been an end-user option***
Areteans Technologies
AU
Hi Kunal,
Enable Standard mode in Harness rule in Advanced tab and Change IE document mode to other and perform as mentioned in the suggestion which will display after chosing Other.
John Deere
IN
Thanks for the reply. But I did not understand how does it work on on system and cant work on other? If its a harness level configuration, it should affect all the clients.
Pegasystems Inc.
PL
Hi Kunal
Icon for collapsible header type is not visible in IE8 browser.
so could you please verify at your end which version of IE browser's are installed in the system where the icon is not visible.
John Deere
IN
Its IE 11. We also used debugger tool and tried using simulating IE10,9,8. But still no luck.
John Deere
IN
Another interesting fact is on both the system we are using IE11. Still one system shows the icon and other one does not.
Areteans Technologies
AU
Is the screen resolution different in these two systems ?
John Deere
IN
Dont think so.
Areteans Technologies
AU
May be its the behaviour of Responsiveness, make the changes in the skin rule for breakpoint change of collapsible header.
John Deere
IN
Sure. Let me try. Will let you know.