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 Madhu Chaliyan (MadhuC30)
Cognizant

Cognizant
IN
MadhuC30 Member since 2016 4 posts
Cognizant
Posted: July 13, 2017
Last activity: July 14, 2017
Posted: 13 Jul 2017 23:33 EDT
Last activity: 14 Jul 2017 10:31 EDT
Closed

COM error in outlook

Hello,

I was trying to automate an outlook popup using the windows adapter. The solution worked perfectly in Dev box but when deployed on Prod getting the below exception. Any thoughts please.

Extra Msg: System.InvalidCastException: Unable to cast COM object of type 'System.__ComObject' to interface type 'Microsoft.Office.Interop.Outlook._MailItem'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{00063034-0000-0000-C000-000000000046}' failed due to the following error: The application called an interface that was marshalled for a different thread. (Exception from HRESULT: 0x8001010E (RPC_E_WRONG_THREAD)).

at Microsoft.Office.Interop.Outlook._MailItem.Close(OlInspectorClose SaveMode)

at OpenSpan.Office.MicrosoftOutlookMail.ReleaseOfficeInstance()

at OpenSpan.Office.MicrosoftOutlookMail.New()

Thanks,

Madhu

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Robotic Process Automation
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Posted: 4 years ago
Posted: 14 Jul 2017 10:31 EDT
Mitchell Vega (Mitchell)
PEGA
Software Engineer
Pegasystems Inc.
US

Hmm, I've seen this error before but the user had the issue resolve itself without doing anything. I am thinking that this is the result of a corrupt component or something messed up. Maybe do a clean and rebuild on the solution and redeploy - or delete the component and add it back.