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Ganesh3185 Member since 2017 22 posts
Asurion
Posted: 2 years ago
Last activity: 2 years ago
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Communication between applications through Websockets

Hi

I have a requirement where I have to launch a non-pega external application inside my pega application on a button click which opens a separate browser to show the external app. User can perform some changes like customer name change or contact details change etc. in the external application. User may or may not close the external app window and use both the pega app and external app in parallel. Given this, if the user changes the name or contact details in the external app, pega UI should refresh its screen and show the updated details instantly. Is there a way to achieve this? I heard websockets can be used for applications to communicate with each other so that external app can notify if there are changes which needs to be notified.

Note: Users dont like to have a manual refresh button OR open the external application in the modal window.

Please advice if anyone handled such requirement or any other idea other than websockets.

***Edited by Moderator Marissa to update platform capability tags****

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