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Posted: December 6, 2017
Last activity: July 19, 2018
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"Community" Definition for Help Site
Need to define what "Community" should return and how it is designed.
When clicking on "Community", takes the User to Uplus Community page (outside users from different company)
***Edited by Moderator Marissa to update platform capability tags***
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Hi Monica,
On Pega 7.2.2, KM "Community" Link is contained in OOTB section "KMUpperHeaderSection" which is an extension point for the users to customize header of KM Help Site. The action for its click event is to launch OOTB Harness, "KMCommunitySitePortal". You can also launch your own Harness.
The OOTB header section is provided as a sample only. It is expected that during an implementation
customer can display the help site within an existing web self-service application and utilize an existing
header.
Please refer below KM 7.22 implementation guide in "Configuring header bar" section (pg 37) for more detailed information.
https://pdn.pega.com/documents/pega-knowledge-722-implementation-guide
Thanks,
Susan