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 Durgarao Jeeri (DurgaraoJeeri)
Incessant Technologies
Software Engineer
Incessant Technologies
GB
DurgaraoJeeri Member since 2016 39 posts
Incessant Technologies
Posted: June 9, 2017
Last activity: June 30, 2017
Posted: 9 Jun 2017 6:59 EDT
Last activity: 30 Jun 2017 5:17 EDT
Closed

The completed marketing campaigns are not accessible in Marketing portal.

Hi,

As shown in the attachment, I'm trying to check the run statistics for the successful campaigns but I'm not able to open them and it is showing the error that is visible in the attached screenshot.

Could some one please help me in letting know the reason for this and how can I check these details apart from PegaRULES.log?

Thank you.

Regards,

Durgarao Jeeri.

***Updated by moderator: Lochan to add Categories***

Decision Management
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Posted: 4 years ago
Posted: 12 Jun 2017 6:40 EDT
Pooja Sura (Pooja)
PEGA
Senior Solutions Engineer
Pegasystems Inc.
IN

Hi Durgarao Jeeri,


When you click on the row to look the details in ReterieveRunData Activity step 2 we are performing an Obj-Open where it is looking for instance Rule-Obj-Report-Definition RULE-OBJ-REPORT-DEFINITION DATA-DECISION-STRATEGYEXECUTION-RESULTOUTPUT OFFERDISTRIBUTION. Please check from the tracer whether  params i.e ReportName and ReportAppliesTo class is populated and passed properly.


Thank you.


 
Posted: 4 years ago
Posted: 30 Jun 2017 5:17 EDT
Durgarao Jeeri (DurgaraoJeeri)
Incessant Technologies
Software Engineer
Incessant Technologies
GB

Hi Pooja,


Thanks for your useful response. As the campaigns are scheduled ones, I'm not able to see the tracer.


Is there any option to look into the saved tracing options for the campaigns that are already ran?