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 Himabindu Jakkampudi (HimabinduJ9722)
The Toronto-Dominion Bank

The Toronto-Dominion Bank
CA
HimabinduJ9722 Member since 2017 4 posts
The Toronto-Dominion Bank
Posted: February 23, 2018
Last activity: February 27, 2018
Posted: 23 Feb 2018 12:38 EST
Last activity: 27 Feb 2018 5:37 EST
Closed

CompletedTasks in CPM 7.2

Which page holds the Completed intents in CPM 7.2. In CPM 6.2, this was stored in a page called CAPortalInteraction.CompletedTasks.

Also, what is the purpose of property TabUniqueIdentifier on this Completed Tasks page?

Pega Customer Service System Administration Upgrades
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Posted: 3 years ago
Posted: 27 Feb 2018 5:37 EST
Nishitha Chintala (chinn2)
PEGA
Senior Technical Solutions Engineer
Pegasystems Inc.
IN

Hi Himabindu,


There is no seperate page in CPM 7.2 to store completed intents.

But D_Interaction_Intents datapage contains all the intents .For the completed intents the value of IntentType property will be complete.


But If you close that interaction once and open the same ,then the completed intents will be stored under 'D_Completed_Intents' data page.