Posted: 19 Nov 2015 17:11 EST Last activity: 14 Dec 2015 11:31 EST
Concerns about lots of work groups?
We have a requirement that suggests having somewhere between 40 and 50 workgroups within a single application. Has anyone had such a requirement? And if so, are there issues that came up? And even if not, any immediate concerns?
Sure - we have an enterprise application that needs to route and distribute work. Each of the teams is split up into groups of approximately 12 people, who serve specific customers. The requirements state that the team should see their dashboard for 'their' work, and only their work. And, since reporting is based upon work groups, this would definitely be the easiest way to fulfill the business need.
That is what brings up the question, because I have only heard of one other Pega application that had this type of organizational structure.
Posted: 5 years ago
Updated: 5 years ago
Posted: 21 Nov 2015 7:38 EST Updated: 21 Nov 2015 7:40 EST
I have not had a similar requirement but when reviewing an OOTB PegaRules application I observe 100+ workgroups so I wouldn't see a reason why your requirement would be much different than being delivered OOTB.