Question

2
Replies
282
Views
Close popover
Duarte Moita (DuarteM7)
Knowledge Expert

Knowledge Expert
FR
DuarteM7 Member since 2015 24 posts
Knowledge Expert
Posted: March 26, 2017
Last activity: April 3, 2017
Closed
Solved

Configuration of the "+New" Menu

Hello All,

There's one thing that is not totally clear to me by the end of this course. How can I configure, add, remove or create sub-level options in the list menu "+New"? For instance for the user CACSR we can see the options Phone Call, Outbound Phone Call, Inbound Correspondence and Demo Screens Pops, as per the attached screen shot.

How can I change that? I guess I've missed something here because I can't distinguish the available options from a bunch of others in the Case Types Explorer nor in the Application > Cases & Data screen.

Thx,

Duarte

Pega Academy
Moderation Team has archived post