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Himabindu Gootala (Himabindu09)
Staid Logic LLC

Staid Logic LLC
US
Himabindu09 Member since 2017 1 post
Staid Logic LLC
Posted: January 21, 2021
Last activity: January 29, 2021

Configuring IVR-IVA Channel

I am not able to add IVR-IVA channel, when i am attempting its saying Rule set version is locked even though application has open ruleset version. 

What are all the configurations should be taken before creating an IVR-IVA channel

***Edited by Moderator: Pooja Gadige to add platform capability tag***
***Edited by Moderator Marissa to update Support Case Details***
Pega Customer Service for Healthcare 8.5 Pega Platform 8.5 Case Management Conversational Channels Healthcare and Life Sciences Lead System Architect Support Case Created