Question

2
Replies
103
Views
Close popover
Engincan Yildiz (EngincanY)
Tekfen Holding
Business Solutions Software Specialist
Tekfen Holding
TR
EngincanY Member since 2018 68 posts
Tekfen Holding
Posted: January 3, 2020
Last activity: January 6, 2020
Closed
Solved

Configuring pySendPushNotification activity parameters

Hi,

I would like call the pySendPushNotification activity in one of my existing activities in order to notify user for his assignment and make him able to open the case through the notification. I set the parameters as below;

param.recipient = newAssignPage.pxAssignedOperatorID

param.customFields = "\"{\\\"ActionName\\\":\\\"OPEN CASE\\\",\\\"InsHandle\\\":\\\"\" + @Default.getInstanceHandleFromPage(tools, pyWorkPage) + \"\\\"}\""

The user receive the notification but can not open the case. There is no message like "do you want to open the case" as in the Pega's default notification on the case type.

I set the same value for custom fields parameter as Pega uses (pzSendPushNotification DT). However the user can not open the case through the notification. How can I achieve this ?

***Moderator Edit-Vidyaranjan: Updated Platform Capability***

Low-Code App Development Data Integration Java and Activities
Moderation Team has archived post