In a Confirm Harness I am having one Button, On Click of that button I have to Launch a new but a different Case type Work object at the same time i have to close the Currently opened Harness. So that After Completing the newly launched work object case i
@In a Confirm Harness I am having one Button, On Click of that button I have to Launch a new but a different Case type Work object , at the same time i have to close the Currently opened Harness. So that After Completing the newly launched work object case instance, it will not returned to that harness, instead it will returned to the landing page?
Message was edited by: Marissa Rogers - Added Category
Actually I am able to launch the new work item from the Current harness.
But the problem is when i am completing that case, i am redirected back to the same harness from which i have launched the new flow. I Think this is because of , that the harness from which we are launching the new case is not being closed after launching that case.
I tried giving CLOSE and CANCEL actions before and after the CREATE WORK ITEM action on click event for that button. This will close the harness and create work object but will not launch the flow . we have open it from the recent tab in order to launch it.
I will give you a real life scenario to better understand this situation.
Consider I have a case type called EVENT with 3 Screens( Screen flow). In the last screen, i have a check box called Do you want to register Promocode?
if you click it a harness will open with OK button. On click of OK button Promocode case will be opened and after Completing promocode registration , it will redirect back to the OK button harness. that means we have to register promocode again and again and we cannot advance the flow? Instead i have to return to my application home page . This is the scenario
I have got the same scenario to do.......1st Action -> i am using Data Transform -> set - .pyStatusWork = "Resolved-Merged" ....2nd Action -> Updated. So current case is closed and status is "Resolved-Merged" but Need to get old WO details to New WO -> i am just using Create Work---> Needed to continue from here.