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Suresh p (Suresh4347)
Accenture
Application Development Senior Analyst
Accenture
IN
Suresh4347 Member since 2017 81 posts
Accenture
Posted: February 3, 2017
Last activity: March 13, 2017
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Confuguring SLA to handle notification when operator (notification recepient) is unavailable

i have an sla with 2hrs after two hours i need notify to the manager but manager is in leave how can i handle this situation?

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