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AbhinayC Member since 2018 12 posts
Centene Corporation
Posted: 1 year ago
Last activity: 1 year 7 months ago
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Connect-FTP permission denied

Hello friends,

I have a scenario where we are using Docx4j (pzGenerateDocument) to dynamically create word documents. pzGenerateDocument creates these word documents in /usr/local/tomcat/work/Catalina/localhost/prweb/StaticContent/global/ServiceExport/<document.docx>. The goal is to send these files to the remote FTP server for which, I planned on using Connect-FTP method. However, when the system is trying to access the file to transfer them, I am seeing permission denied message. Has any one faced this problem?

If any one has any idea to resolve this, please let me know. Any help is greatly appreciated. Our application is hosted in pega cloud. Pega engineers tell us that system has full permissions over that folder.

Caused by: com.pega.pegarules.pub.services.ConnectorException: Error working with local path: '/usr/local/tomcat/work/Catalina/localhost/prweb/StaticContent/global/ServiceExport/Initial_Letter_FHCP__1548034117428.docx', Permission denied 
      at com.pega.pegarules.integration.engine.internal.connect.ftp.FTPConnectorImpl.invoke(FTPConnectorImpl.java:530) ~[printegrint.jar:?] 
     at com.pega.pegarules.integration.engine.internal.util.PRServiceUtils.invokeFTPConnector(PRServiceUtils.java:3314) ~[printegrint.jar:?] 
  at com.pegarules.generated.activity.sh_action_createletterpdf_edc05987d0a309e070f8dbc5b92be8fd.step7_circum0(sh_action_createletterpdf_edc05987d0a309e070f8dbc5b92be8fd.java:705) ~[?:?] 
      at com.pegarules.generated.activity.sh_action_createletterpdf_edc05987d0a309e070f8dbc5b92be8fd.perform(sh_action_createletterpdf_edc05987d0a309e070f8dbc5b92be8fd.java:196) ~[?:?] 
        at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3556) ~[prprivate.jar:?] 
  at com.pega.pegarules.session.internal.mgmt.Executable.doAction(Executable.java:3286) ~[prprivate.jar:?] 
      at com.pegarules.generated.activity.ra_action_pyrunrecordexecute_025cb29e81d295d991d37ad8d1e40455.step2_circum0(ra_action_pyrunrecordexecute_025cb29e81d295d991d37ad8d1e40455.java:274) ~[?:?] 
    at com.pegarules.generated.activity.ra_action_pyrunrecordexecute_025cb29e81d295d991d37ad8d1e40455.perform(ra_action_pyrunrecordexecute_025cb29e81d295d991d37ad8d1e40455.java:88) ~[?:?] 
 at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3556) ~[prprivate.jar:?] 
   at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10878) ~[prprivate.jar:?] 
        at com.pegarules.generated.activity.ra_action_pzrunrecordexecute_1ec91911c2bc6b1febb6466a70877c6c.step11_circum0(ra_action_pzrunrecordexecute_1ec91911c2bc6b1febb6466a70877c6c.java:1011) ~[?:?] 
    at com.pegarules.generated.activity.ra_action_pzrunrecordexecute_1ec91911c2bc6b1febb6466a70877c6c.perform(ra_action_pzrunrecordexecute_1ec91911c2bc6b1febb6466a70877c6c.java:246) ~[?:?] 
        at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3556) ~[prprivate.jar:?] 
  at com.pega.pegarules.session.internal.mgmt.base.ThreadRunner.runActivitiesAlt(ThreadRunner.java:646) ~[prprivate.jar:?] 
      ... 51 more 

***Moderator Edit-Vidyaranjan: Updated SR details***

***Edited by Moderator Marissa to update platform capability tags****

Low-Code App Development Data Integration Java and Activities Data Integration Cloud Services System Administration SR Parallel
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